Refund Policy

This Refund Policy explains when and how you can request a refund from Trigyaan for any Trigyaans Tapowon service. Please read it carefully before making a payment. By completing a purchase, you agree to the terms of this policy.

1. Discovery call · ₹199

The ₹199 discovery call fee is a booking and commitment fee. It reserves a dedicated time slot with our team and helps us confirm you are serious about your transformation.

Refundable if

You cancel or reschedule your discovery call at least 24 hours before the scheduled start time. In this case, the ₹199 is refunded in full, or you may choose to carry it forward to a rebooked slot.

We are unable to conduct the call at the scheduled time due to reasons on our side, and are unable to reschedule within a reasonable timeframe.

Non refundable if

You do not show up ("no show") for the scheduled call without prior notice.

You cancel less than 24 hours before the scheduled start time.

The call has already been conducted.

2. Main programme

The Trigyaans Tapowon programme is a high commitment transformation. To protect the group experience and the integrity of the work, we operate a limited refund window as follows:

Full refund window

You may request a full refund of your programme fee within 7 calendar days of your enrolment date, provided that:

You have not attended more than one live group session.

You have not consumed more than 20% of the delivered programme material.

You send your written request from the same email you used to enrol.

After the refund window

After 7 days from your enrolment date, or once you have attended more than one live session or consumed more than 20% of the material, the programme fee is non refundable. This is because your seat has taken the place of another applicant, and coaching capacity has been reserved for you.

Instalment plans

If you have opted for an instalment plan, you remain contractually obligated to pay the full agreed amount for the programme, even if you choose to stop attending. Missed instalments may attract collection actions and may be reported.

3. How to request a refund

To request a refund, email us at [email protected] from the email address used at the time of purchase, with:

Your full name.

Your order or payment reference number (from your Razorpay receipt).

The reason for your refund request.

We will acknowledge your request within 2 business days. If approved, refunds are typically processed within 7 to 10 business days from the date of approval, back to the original payment method used. Depending on your bank or card issuer, it may take an additional few days for the amount to reflect in your account.

4. Payment gateway charges and taxes

Where applicable, non refundable payment gateway fees and any taxes already remitted to the government may be deducted from the refund amount. We will communicate any such deductions transparently before processing the refund.

5. Termination by us

If we terminate your access to the programme for a breach of our Terms of Service, including disruptive behaviour, disrespect, or unauthorised sharing of programme content, you will not be entitled to a refund.

6. No refunds for results

Refunds are not available on the basis of dissatisfaction with results, since outcomes depend heavily on your own commitment, honesty, and daily practice. We assess fit before enrolment precisely so that this is clear on both sides.

7. Chargebacks

We take chargebacks seriously. Please contact us first at [email protected] before initiating a chargeback with your bank or card issuer. Chargebacks filed without first giving us a reasonable opportunity to resolve the issue may be contested with evidence of service delivery.

8. Exceptions

In genuine hardship cases (for example, a documented medical emergency), we may consider partial refunds or credits at our sole discretion. Please write to us with full context and any supporting documents.

9. Contact us

For all refund related queries, write to [email protected]. We aim to be fair and transparent, and to resolve every genuine request quickly.